Help & support

Email usgetproma@gmail.com
How do I add my family?

Go to Settings → Family and share the invite code. When they join with it, an admin approves them in Settings → Members.

The sign-in code didn't arrive

Check Spam and Promotions, and that the email address is spelled right. You can ask for a new code after a minute.

How do I add a tenant?

Open the property, tap Tenants, then Add tenant. Set the monthly rent and due day, and Proma tracks every month from then on.

I forgot my app lock PIN

On the lock screen, tap Forgot PIN. You’ll be signed out; sign in with your email and the lock is removed.

Who can see our data?

Only approved members of your family. Nobody else, including other Proma families, can see it.

How do I delete my account?

Settings → Account → Delete account. Your profile is erased; records you added stay with your family.