Proma is provided by Kahf Lab. You can request account and associated personal data deletion here without installing the app or signing in.
Request deletion by email
Email getproma@gmail.com with the subject “Proma account and data deletion request”. Include the email address or phone number used for your Proma account and, if you know it, your family or workspace name. Send the request from your registered email address where possible. We may ask you to verify ownership before removing data. Do not include your password or a sign-in code.
Write an account and data deletion request
Delete from inside the app
Open Proma, go to Settings → Account → Delete account and follow the confirmation steps. This clears your identifying profile details, ends your workspace memberships and disables your login. If you own a shared workspace, transfer ownership to another member first, or contact us to request deletion of the workspace.
Shared project records and files
Deleting your login does not automatically erase the family’s shared property and rental records, uploaded files or project history. These may remain available to other workspace members and be attributed to a former member. In your request, tell us about any personal information or files within those records that you also want removed. To request deletion of an entire workspace and its projects, contact us as its owner.
We will reply to confirm the scope and processing timeframe. If information must be retained for a legal or security obligation, we will explain what is retained, why, and the applicable retention period.
Read the Proma Privacy Policy for more about how the app handles your information.